I love how Chili Piper additional screenshots and clips in their Software in motion. This helps audience develop into familiar with how your product or service will work, producing onboarding new customers less of a challenge.
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Their workforce required to wow likely companions with interactive presentations that captured the electrical ambiance of sport working day, but static PowerPoint slides weren’t cutting it anymore.
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Case study could be combined with other methodologies, including ethnography, grounded theory, or phenomenology. In these kinds of reports the analysis to the case employs An additional framework to even further define the study and refine the strategy.
It is vital to notice that whilst not every customer success story may perhaps boast headline-grabbing figures, quantifying achievements in percentages remains helpful. For instance, you'll be able to emphasize a fifty% earnings raise with the implementation of your respective merchandise.
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Shopper data was spread throughout these platforms, making it tough to successfully keep track of their purchaser journey. As a result, their churn charge increased along with shopper dissatisfaction.
On the other hand, manually copying and pasting shopper facts throughout several web pages of your case study can be time-consuming.